Basic
$15 / week
- 24/7 live support
- Medical guidance
- Basic medical translation
- Hospital navigation
Medical Support for Japan Visitors
Sick or Injured in Japan?
Finding the right care is difficult enough when you are sick. Gaijin Support helps visitors navigate medical communication and practical next steps in Japan.
Visitor plans from $15/week · One-time purchase · Support across Japan
Common situations
Medical care is hard enough without a language barrier.
How we help
Navigate the practical side of getting care.
- Help identifying clinics or hospitals based on the situation
- Calling ahead in Japanese where supported
- Medical translation and communication assistance
- Hospital navigation and intake support
- Additional medical coordination on eligible plans
Gaijin Support does not replace doctors, hospitals or emergency medical services and does not provide medical diagnosis.
Three steps
From “where do I go?” to a clear next step.
Tell us what’s happening
Share your location and the medical problem.
Get human assistance
A support person helps with communication and practical navigation.
Move toward care
We help reduce the language and system barriers around your next step.
Visitor plans
Medical support starts with every visitor plan.
MOST POPULAR
Standard
$30 / week
- Everything in Basic
- Medical coordination
- Trip interruption support
- Lost-item search assistance
Premium
$42 / week
- Priority assistance
- Embassy/consulate coordination
- Urgent legal/admin support
- Dedicated case manager
One-time visitor purchase. Benefit limits, availability, eligibility and exclusions are subject to the applicable plan terms.
Feeling sick or injured in Japan?
Start the visitor support flow instead of spending the next hour searching.
Get Medical Help