Basic
$15 / week
- 24/7 live support
- Lost-property navigation
- Japanese translation
- Basic assistance
Lost Passport Assistance in Japan
Lost Your Passport in Japan?
Whether it disappeared on a train, in a taxi, at a hotel or somewhere in the city, get human assistance navigating the practical process in Japan.
Visitor plans from $15/week · One-time purchase · Support across Japan
Start here
Where did you last have your passport?
Next steps
Work the problem in the right order.
Identify where it may be
Train, taxi, hotel, airport, restaurant or somewhere else.
Navigate the relevant system
Different locations use different lost-property processes.
Move toward replacement
Where needed, continue with police and document-replacement procedures.
How Gaijin Support helps
Someone who can help navigate Japan.
- Japanese-language communication
- Help identifying the appropriate lost-property contact
- Police-report assistance where relevant
- Understanding practical document-replacement steps
- Embassy or consulate coordination on eligible plans
Visitor plans
Passport assistance starts with every visitor plan.
MOST POPULAR
Standard
$30 / week
- Everything in Basic
- Police report assistance
- Lost-item search support
- Trip interruption support
Premium
$42 / week
- Priority assistance
- Embassy/consulate coordination
- Urgent legal/admin support
- Dedicated case manager
One-time visitor purchase. Benefit limits, availability, eligibility and exclusions are subject to the applicable plan terms.
Flying soon?
A missing passport becomes more time-sensitive as departure approaches. Start working through the practical next steps now.
Get Passport Help